Last Updated: September 1, 2020
This Privacy Policy describes the information collected through this website (the “Site”)
and our transportation and related services (the “Services”) and how that information is
collected, used and disclosed. Rome Transportation Inc. [MC No. 432217] and Rome
Transportation, Inc. [MC No. 114368] (together, “RT,” “we,” “us,” or “our”) and their
respective suppliers may collect or receive the types of information described as a result
of your use of the Site and Services (together, “Collected Information”). For the purposes
of this Privacy Policy, Collected Information also refers to personal information and data.
This Privacy Policy also explains your rights and choices regarding your personal
information, how we communicate changes to this Privacy Policy, and how you may contact us
regarding questions or issues with respect to any matter that is addressed by this Privacy
Policy.
By accessing or using the Site, by ordering Services, by entering into our Standard
Terms and Conditions of
Service or any other agreement that references this Privacy Policy or governs access to
or use of the Services, or by tendering goods to RT, you agree on behalf of yourself and any
company or organization, that you represent (together, “you”) that you have read and
understand this Privacy Policy and that you consent to our collection, use and disclosure of
your personal information pursuant to the terms of this Privacy Policy and any other terms,
conditions, policies, rules or by-laws that are created or amended by RT. If you do not
agree with this Privacy Policy, do not access or use the Site or order Services.
We have appointed a Privacy Ombudsperson who is accountable for our personal information
handling practices, such as our organization’s policies, practices, complaint resolutions
and the ways in which individuals can obtain access to the information that we collect from
them. If you have any questions or complaints about our personal information handling
practices, please contact our Privacy Ombudsperson at privacy@rometransportation.com.
This Privacy Policy is incorporated into and made a part of our
Standard Terms and Conditions
of Service and any other agreement that references this Privacy Policy or governs access
to or use of the Site or Services.
Table of Contents
Changes to this Privacy Policy
Information We Collect and How We Collect It
Other Information Collected
How We Use and Share Collected Information
Choices and Access
Information Security
Access by Children
Third-Party Websites and Services
Cross-Border Transfer
Contact Us
Changes to this Privacy Policy
RT reserves the right to modify this Privacy Policy at any time. All changes will be
effective immediately upon posting of the updated Privacy Policy on the Site and, by
accessing or using the Site or ordering Services after changes are posted, you agree to
those changes. Material changes will be clearly posted on the Site or otherwise communicated
to you.
Information We Collect and How We Collect It
The information that we may collect from you generally falls into the following categories:
• Information that you voluntarily provide to us.
• Information collected through your use of the Site.
Personal Information. Personal information is information that identifies you or could be
combined by us or our service provides or affiliates with other information to identify you.
You can visit the Site without submitting your personal information to us but you will be
required to provide your personal information in order to request information or quotes from
us or to order Services. We will collect any personal information from or about you that you
choose to provide to us, which may include, without limitation, your name, email address,
telephone numbers, and physical address, as well as any comments you may submit to us.
Personal information may also be information containing details as to whether you have
opened our promotional e-mails or how you have used our website, if we associate that
personal information with you. We may also receive personal information from other sources.
For instance, we may receive information from credit card processors regarding whether the
credit card details you gave us have been accepted or declined. We may receive information
for shipping companies regarding whether a product that was shipped was delivered or was
undeliverable. We may also acquire information about you from other promotional or marketing
companies with whom you shared your information and whom you have allowed to provide
information to us. If you are a business customer or prospective business customer, personal
information does not include your title, business address or business telephone number. For
further details, we will use your personal information as described below in this Privacy
Policy, including to provide our Services and to communicate with you.
Order and Payment Information. If you submit information for the purposes of a quotation,
placing an order, or paying open invoices, RT will use such information to evaluate and/or
fulfill the request. Your submission of such information does not in any way obligate RT to
review that information or fulfill your request.
Career Opportunities. If you submit a resume, job application, or related materials to us,
we may use those materials to evaluate your qualifications and consider or respond to your
inquiry or application. Your submission of a resume, job application, or related materials
does not in any way require RT to review that information or consider you for employment.
Marketing Communications. If you sign up or otherwise opt in to receive updates,
promotions, or other communications from us, you will need to provide your email address. We
will use this information to send you RT updates and to provide you with promotional and
other electronic communications, but only to the extent permitted by law. You may opt out of
receiving updates and other emails from us at any time by following the unsubscribe
instructions in the applicable email. We may use third-party email providers to deliver
these communications to you.
Other Information Collected
As you navigate and use the Site, certain information can be passively collected—that is,
gathered without the user actively providing the information or being concurrently made
aware of the collection of information—using various technologies. We passively collect a
variety of types of information in a variety of ways, including: IP Addresses and
Related Data. The servers used to operate and provide the Site may collect data pertaining
to you and the equipment, software, and communication methods you use to access the Internet
and the Site, including Internet protocol (“IP”) addresses assigned to the computers and
other devices from where you access the Internet, your Internet service provider (ISP),
device ID numbers and unique identifiers, your media access control (MAC) address, your
operating system, your computer screen resolution, your web browser type, the pages you
access on the Site, the websites you access before and after visiting the Site, the length
of time you spend on the Site, date and time stamps, clickstream data, your approximate
geographic location, performance statistics, and usage data. RT may use this information to
administer the Site and its servers, to generate statistical information, to monitor and
analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate
complaints and violations of our policies, and to improve the Site’s content and our
Services.
We may combine this information with other Collected Information (including personal
information) and information obtained from third parties for security reasons and to protect
our rights or the rights of others. The suppliers that we use to provide the Site may
collect information about your visits to the Site and other websites. Some of this
information may be collected using cookies and similar tracking technologies as explained
below under “Cookies and Tracking Technologies.”
Analytics. The Site may use third-party analytics tools to collect and process data about
your use of the Site, including when you visit the Site, URLs of the websites that you visit
prior to visiting the Site and when you visit those websites, and IP addresses assigned to
the devices from where you access the Internet. Our analytics providers may set and read
cookies to collect this data and your web browser will automatically send data collected by
those cookies to our analytics providers. Our analytics providers use this data to provide
us with reports that we will use to improve the Site’s structure and content.
Our Social Media Pages. RT is active on social media. You may have the opportunity to
comment on those social media platforms regarding RT and the services we offer. RT reserves
the right to post on the Site, other websites, and social media pages any comments or
content that you post on our social media pages or provide to us through social media.
Cookies and Tracking Technologies. The Site may automatically use cookies to track your use
of the Site in order to facilitate and enhance the user experience on the Site and for other
purposes as described below. Cookies are small pieces of information that are stored on your
device’s hard drive by your web browser. We use cookies to learn and track how you access
and use the Site, including when and how users visit the Site and how popular particular
Site pages are and aren’t. We also use cookies to recognize Site users, to help display
information on the Site, and to improve your enjoyment and the usefulness of the Site. For
example, these mechanisms recall and display information that it deems satisfactory to your
interests.
The Site may use both cookies that we implement and cookies implemented by our suppliers
and other third parties. “First-party” cookies allow your browser to talk to the actual
website that you are visiting, whereas “third-party” cookies allow your browser to talk to
third-party websites, such as the source of an ad that appears on the website you are
visiting or a third-party analytics provider.
Most browsers automatically accept cookies. Browsers generally also allow users to manage
cookies in the browser’s settings. For example, a browser may allow you to reject cookies
from certain websites, reject certain types of cookies regardless of the website, reject or
disable all cookies from all websites, and/or delete previously stored cookies. Some
browsers also give you the option of being notified every time a cookie is sent to your
browser by a website. You can disable or limit cookies but doing so may impact your use and
enjoyment of the Site and other websites. For example, the Site may not be able to be
personalized for you, may no longer capture or remember your preferences or other choices
you have made on the Site in the past, and may not remember your name or contact
information.
Changing your cookie preferences in one browser will not necessarily carry over to other
browsers, so you may need to adjust your preferences each time you get a new computer,
install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie
file.
Our suppliers may use cookies and tracking technologies, such as pixel tags, to track Site
visitors across the Internet to understand how you get to the Site. We do not have access or
control over these cookies and this Privacy Policy does not cover the use of third-party
cookies.
The types of information collected by a cookie and the purposes for which that information
is used depends on the type of cookie. By way of illustration, the types of cookies used,
the types of information collected by those cookies, and the purposes for which that
information is used are described below. We may combine information collected by cookies
with other Collected Information.
• Operationally necessary cookies (also called essential cookies). These are cookies that
are required for the operation of the Site. For example, these cookies are required to
identify irregular website behavior, prevent fraudulent activity, and improve security. They
also allow users of the Site to make use of its functions. Without these cookies, features
and services you have requested will not be able to be provided.
• Functional cookies. These cookies allow us to offer you enhanced functionality when
accessing or using the Site. This may include remembering choices you make, for example,
remembering your preferences or settings, remembering if you reacted to something on or
through the Site so that you are not asked to react to it again, or remembering if you have
used any feature of the Site before. If functional cookies are disabled, various functions
of the Site may be unavailable to you or may not work the way you want them to.
• Performance cookies (also called analytical cookies). These cookies assess the
performance of the Site, including as part of our analytic practices to help us understand
how visitors use and interact with the Site. For example, it will allow us to determine the
Site pages that users frequent most often. These cookies also enable us to personalize
content and remember your preferences. These cookies help us improve the way our websites
work and provide a better personalized user experience.
A cookie can either be a “session” cookie or a “persistent” cookie. Session cookies exist
only for so long as you are visiting the applicable website. Session cookies are typically
deleted or removed when you exit or quit your browser application. Persistent cookies exist
for a set period of time; for example, six months or one year. Each time you visit a website
that has implemented a persistent cookie, that cookie will remain active until its
predetermined expiration date. You can also manually delete persistent cookies as discussed
above.
The Site may also use the following types of tracking technologies: web beacons (also
called clear GIFs), flash cookies, and pixels (also called pixel tags). Web beacons are tiny
graphics with unique identifiers that function similar to how cookies function but, in
contrast to cookies, web beacons are embedded invisibly on websites. Flash cookies collect
and store information about your use of a website and are commonly used for advertisements
and videos. Pixel tags can be placed on websites or within emails to track your interactions
with those websites and when emails are opened.
How We Respond to Do-Not-Track Signals. Due to the automatic collection of data that is
facilitated by the cookies described above, we do not honor “do not track” requests. For
this reason, your selection of the “Do Not Track” option provided by your browser may not
have any effect on our collection of information by way of using cookies and tracking
technologies.
Embedded Content. The Site may incorporate content, including feeds, scripts embedded in
the Site’s code, and visible content (e.g., videos), provided by third parties, such as
YouTube. In some cases, those third parties may collect data about how you interact with
their content. We shall not be held liable for any use or collection of data by such third
parties, and the User acknowledges that it shall review and agree to the policies, practices
and procedures of such third parties that have content on our Site prior to accessing such
content. However, we do not endorse or approve of any such third party’s privacy policies,
rules or procedures.
How We Use and Share Collected Information
In addition to the manner in which we use and share data, as described above, RT and its
suppliers may use and disclose Collected Information in the manner described below. We do
not use, sell, rent, or otherwise disclose Collected Information except as stated in this
Privacy Policy and as required or permitted by applicable law.
Purpose Collected and Communication with You. We will use and share your personal
information and other Collected Information for the purpose for which it was collected, for
example, to process and communicate with you in connection with your requests for
information, quotes, or services, to respond to career inquiries or applications, to
administer RT business activities, to provide the Site and our Services, and to provide you
with information and communications that you request. We may also use Collected Information
to notify you of changes made to the Site (e.g., changes to our Standard Terms and
Conditions of Service or this Privacy Policy).
Promotional Communications. RT may use Collected Information to send you promotional
communications about RT or our services, but only to the extent permitted by applicable law
and in any case in accordance with your preferences. In order to provide you with a
personalized experience, these communications may be tailored to your preferences based on,
for example, inferences we make using your visits to the Site or the links you click on in
RT emails. You may opt out of receiving promotional communications from us at any time by
following the unsubscribe instructions contained in the email, where applicable, or by
contacting us using the contact information provided below under “Contact Us.” Note that,
even if you opt out of receiving promotional communications from RT, you may still receive
administrative communications from us with respect to your use of our Services.
Sharing Collected Information with Our Suppliers. We may disclose Collected Information
to our suppliers and service providers as necessary for us to provide the Site and our
Services to you, to engage in the use and sharing of Collected Information as permitted by
this Privacy Policy, and as may be otherwise required or permitted by applicable law. These
third parties may include, without limitation, shipping and freight providers, our website
and software management and hosting suppliers, cloud storage providers, website performance
monitoring service providers, information technology security providers, marketing and
public relations service providers, and email service suppliers. Our suppliers are
authorized to and may use and disclose Collected Information as necessary for them to
provide the applicable products and services to us and as provided by their own privacy
policies.
Evaluation and Improvement of Our Services. We may use and disclose Collected
Information to analyze, develop, and improve the content, materials, products, and services
that we provide; to inform marketing and communication plans and strategies; to understand
use demographics and preferences; to analyze the effectiveness of the Site and our Services;
and to evaluate user needs and customize Site content and the user experience.
Data Aggregation. To the extent permitted by applicable law, we may aggregate personal
information, user-generated content, and other Collected Information and use that aggregate
data for our business purposes. We may use aggregate data to understand the needs and usage
patterns of our customers and Site users, to determine what kinds of products and services
we can provide, and to improve and enrich our Services. We may provide aggregate information
to our affiliates, suppliers, and other third parties for these purposes. We may also
combine Collected Information with other information in our possession for purposes of using
information as described in this Privacy Policy.
Lawful Processes; Security and Protection of Rights. We may use and share Collected
Information as required or permitted in accordance with subpoenas, court orders, valid law
enforcement requests, governmental agency requests, and other legal processes. We may use
Collected Information and share it with third parties if we believe doing so is necessary or
appropriate to protect our rights or the rights of others, including disclosing information
as necessary to protect our operations, to enforce or bring legal action in the event of a
violation of our agreements or policies, or to pursue remedies or limit damages that we may
sustain.
Business Transactions. If RT undergoes a change in control, acquisition, merger,
reorganization, or asset sale (in whole or in part), we may transfer, sell, share, or
otherwise disclose Collected Information to the subsequent owner(s) or successor(s) of those
transactions. We may also disclose Collected Information in connection with the evaluation
of those transactions. Those owner(s), successor(s), and other recipients, as applicable,
will be bound by this Privacy Policy as it applies to the information disclosed. Also, if RT
or any of its assets are acquired or if RT goes out of business, enters bankruptcy, or goes
through some other change in control or reorganization, Collected Information may be one of
the assets transferred to or acquired by a third party.
With Your Consent. With your consent, we may use and share your personal information
and other Collected Information in ways not specifically described in this Privacy Policy.
Retention. RT will retain personal information for as long as it’s needed for or otherwise
serves the purposes outlined in this Privacy Policy and our Standard Terms and Conditions of
Service, subject to applicable law.
Choices and Access
To access or update your personal information as it exists in our records, or if you have
questions or concerns about other personal information collected by us and would like
assistance accessing that information please contact our Privacy Ombudsperson or contact us
by using the procedure described at the “Contact Us” section of this Privacy Policy.
Information Security
We take administrative, technical and physical measures to safeguard your personal
information against unauthorized access, unauthorized disclosure, theft and misuse. This
includes limiting access of employees to, and the use of, your personal information. We do
not publish all of our security measures online because this may reduce the effectiveness of
our security measures. We take physical precautions to ensure that the computer servers on
which your Collected Information is stored and archived are secure and that access to such
servers is protected. We educate our employees with respect to their obligations to protect
your Collected Information and we require our affiliates and any third party service
providers to take comparable steps to ensure the protection of any of your Collected
Information that is shared with them.
RT does not guarantee that loss, misuse, or alteration of Collected Information will not
occur, but we have implemented appropriate technical and organizational security measures to
help protect against the loss, misuse, and alteration of information under our control. The
storage and communication of information can never be completely secure, so we do not
guarantee that communications or other information that you submit or that are otherwise
provided to us will be completely secure.
If you become aware of any breach of Site security or this Privacy Policy, please notify us
at privacy@rometransportation.com immediately. If our security system is breached, we will
notify you of the breach only if and to the extent required under applicable law.
Access by Children
The Site is not directed at children under 13 years of age. RT does not knowingly collect
or use information from children under 13 through the Site.
Third-Party Websites and Services
The Site may link to or be linked to websites, applications, or services that are not
maintained or controlled by RT. RT is not responsible for the privacy policies or practices
of any third parties or any third-party websites, applications, or services. This Privacy
Policy does not apply to any third-party websites, applications, or services or to any
personal or other information that you may provide to third parties. You should read the
privacy policy for each website, application, and service that you visit or use.
Cross-Border Transfer
Your personal information and other Collected Information may be stored and processed in
any country where our or our suppliers’ servers, databases, or facilities are located or
operated. By accessing or using the Site, by ordering our Services, or by providing consent
to us (where consent is required by law), you specifically acknowledge and agree that
information will be transferred outside of the country from which you access the Services
(including to Canada and the United States) and that such countries’ data protection and
related laws, regulations and rules may be different, and may require a lower standard of
protection, than those of the jurisdiction from where you access the Site. Your Collected
Information will be subject to the laws of the country in which it is used or stored, and we
shall not be held liable for the manner in which your Collected Information is used or
stored in any such jurisdiction.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us by email at
privacy@rometransportation.com or by using the contact information listed on our Contact Us
page.